FAQ’s

Most frequently asked questions

The Towels

What is a sand free beach towel?

A sand-free or sandless beach towel is a specially designed towel with innovative technology that repels sand, preventing it from sticking to the towel's surface. This feature allows beachgoers to easily shake off sand particles, keeping the towel clean and comfortable for use. The sandless towel provides a cleaner and more comfortable beach experience compared to traditional towels.

What is the best sand free beach towel?

The best sand-free beach towel is one that has a high-quality sand-repelling material, ensuring minimal sand adherence. These towels are designed to repel sand effectively, providing a hassle-free beach experience. Look for towels with advanced sand-free technology, quick-drying features, and a soft, comfortable texture for an optimal beach experience.

Do sand free beach towels work?

Yes, sand-free beach towels do work. These towels are engineered with innovative materials and weaves that discourage sand from sticking to their surface. While they are not completely immune to sand, they significantly reduce sand cling, making them ideal for a more enjoyable beach outing.

What makes a beach towel sand free?

A beach towel becomes sand-free due to its specialized construction and materials. High-quality sand-free beach towels are typically made with tightly woven fabrics that prevent sand from seeping through. Additionally, the towels' texture and finish discourage sand from adhering to the surface, making them easier to shake off.

Are sand free towels worth it?

Sand-free towels can be worth it for many beachgoers and travelers who want to minimize the hassle of dealing with sand sticking to their towels. These towels are designed with special materials and weaves that allow sand to easily slide off the surface, making them ideal for a more enjoyable beach experience. While they may be slightly more expensive than regular towels, the convenience and comfort they provide can make them a valuable investment, especially for those who frequent sandy locations. Ultimately, it depends on your preferences and how often you find yourself at the beach or other sandy environments.

Shopping Basics

What Shipping Methods Are Available?

We use Australia Post and Sendle.

What are your shipping and return policies?

Visit our Exchange & Return page for more details.

Do You Ship Internationally?

Yes, we do. All our orders are currently ship from Australia.

Payments

What Payment Methods Are Accepted?

We accept most of the common credit and debit cards and Paypal.

Do you accept international credit cards?

Yes, we accept most of the common international credit cards.

Do you charge sales tax on any item?

Yes, we charge GST for Australian orders. If your order goes internationally, you might be charged some fees and/or taxes by local government which we can't influence.

Shipping & Returns

I want to return my purchase! What do I do?

Please, follow the instruction on Exchange & Return page for more details.

How long does it take for me to get a refund?

We process refunds within 2 business days but usually faster. When the funds arrive to your bank account depends on the banking and financial institutions.

How Can I Cancel Or Change My Order?

You can change or cancel your order if it hasn't been shipped yet. E-mail us at info@oceantowel.com.au

How can I get assistance if I need it?

Contact us through the website chat (icon at the bottom), contact form, email (info@oceantowel.com.au) or social media.

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